Below you will find answers to the questions we get asked the most
If the NFC card is not working on your smartphone, there are a few troubleshooting steps you can try:
Remember, the availability and performance of NFC can vary depending on the device, NFC card, and software compatibility.
If you receive an error message stating "This email cannot be used" when trying to use a specific email address, it indicates that there may be an issue with using that email address for the intended purpose. Here are a few possible reasons and solutions:
Email already registered: The email address you are trying to use may already be associated with an existing account. Check if you have previously registered with that email address or if someone else may have registered it. If it's your email, try recovering the account or using a different email address if possible.
Invalid email format: Ensure that you have entered the email address correctly, following the proper format (e.g., email@example.com). Double-check for any typos or missing characters. If you're certain the email format is correct, move on to the next step.
Restrictions or limitations: The platform or service you are trying to use may have specific restrictions or limitations on the types of email addresses that can be used. For example, some platforms may only accept email addresses from certain domains or block disposable email addresses. Review the platform's terms and conditions or contact their customer support for clarification.
Server or system issue: It's possible that the error message is a result of a temporary server or system issue on the platform's end. In such cases, try again later or contact customer support to report the problem and seek assistance.
Contact customer support: If none of the above solutions resolves the issue, reach out to the platform's customer support for further assistance. Provide them with the specific error message and details about the situation, and they should be able to guide you through the troubleshooting process or provide a resolution.
It's important to note that the specific cause and solution for the "This email cannot be used" error message may vary depending on the platform or service you are encountering it with. Refer to the platform's documentation or contact customer support for accurate and up-to-date information related to this specific error message.
To add your digital business card to your iPhone home screen as a shortcut, you can follow these steps:
Please note that the above instructions are specific to Safari and the iOS operating system. If you are using a different web browser or have a different iOS version, the steps may vary slightly. Additionally, some dedicated digital business card apps may offer their own options for adding shortcuts to the home screen. In such cases, consult the app's documentation or support resources for specific instructions.
To add your digital business card to your Android home screen as a shortcut, you can follow these general steps:
Please note that the specific steps and options may vary depending on your Android device model and the launcher you are using. If the above instructions do not match your device, consult the user manual or support resources specific to your device and launcher for more detailed instructions on adding shortcuts to your home screen.
To add your digital business card to a wallet app on your device, follow these general steps:
Once added, your digital business card will be accessible within the wallet app on your device. You can easily access and share it when needed, just like any other card or pass stored in your wallet app.
To share your digital business card, follow these general steps:
Remember to keep your digital business card up to date and easily accessible in your DBC app or platform. This way, you can quickly share it whenever needed, ensuring that your contacts have the most current information about you and your business.
To enable NFC (Near Field Communication) on your Android device, follow these steps:
Once NFC is enabled on your Android device, you can use it for various purposes, such as making contactless payments, transferring files, or interacting with NFC-enabled tags and devices.
Keep in mind that the availability and location of NFC settings may vary slightly depending on your specific Android device and the version of the operating system you are running. If you have trouble finding or enabling NFC, consult your device's user manual or search online for specific instructions based on your device model.
The DBC Enterprise Plan is a premium offering designed specifically for businesses and organizations with larger-scale needs and requirements. While specific details may vary, here are some key features commonly associated with the DBC Enterprise Plan:
It's important to note that the specific features and offerings of the DBC Enterprise Plan may vary, as it is best to refer to the official DBC website or contact their customer support for the most accurate and up-to-date information regarding the Enterprise Plan and its specific features, pricing, and customization options.
To request the Enterprise Plan on Digital Business Cards (DBC), follow these general steps:
The pricing for the Enterprise Plan on Digital Business Cards (DBC) is typically determined on a custom basis. Unlike standard pricing plans, the Enterprise Plan is tailored to the specific needs and requirements of each enterprise client. The pricing structure takes into account factors such as the number of users, additional features, customization options, integrations, and any specialized support or services required by the enterprise.
To obtain pricing details for the Enterprise Plan, it is recommended to reach out to the DBC sales team or contact their enterprise sales department directly. They will gather information about your enterprise's specific needs and provide a custom quote based on those requirements.
By engaging with the DBC sales team, you can discuss your enterprise's unique needs and negotiate a pricing plan that aligns with your budget and desired features. This allows for a more tailored solution and ensures that the Enterprise Plan meets the specific requirements of your organization.